About

About Simetrix

Simetrix is a Microsoft Dynamics 365 and Power Platform consulting company based in Sofia, Bulgaria. We help organizations design, deliver, and optimize CRM solutions that improve customer engagement, internal efficiency, and long-term business performance.

With 10+ years of frontline experience, our team supports the full CRM lifecycle: consultancy, business analysis, project management, development, solution architecture, training, and support. We partner with clients across the USA, Europe, and Japan, adapting each solution to local business realities while maintaining high delivery standards.

10+ Years Experience

Hands-on Dynamics 365 and Power Platform delivery across strategy, implementation, optimization, and support.

Global Delivery

Proven project experience with customers in the USA, Europe, and Japan.

Microsoft Focus

Specialized in Dynamics 365 Sales, Customer Service, Marketing, Power Apps, Power Automate, scripts, and PCF.

What We Do

We provide complete CRM services, from discovery and roadmap planning to architecture, implementation, and long-term enablement.

  • Consultancy and strategic advisory
  • Business analysis and process design
  • Project management and governance
  • Development and customization
  • Solution architecture
  • Training and support

Dynamics 365 Sales

Customer Service

Marketing

Power Apps

Power Automate

Model-driven Apps

Canvas Apps

Custom Scripts

PCF Components

Why Simetrix

Pragmatic Delivery

We focus on practical solutions that teams can adopt quickly and maintain confidently.

Business + Technical Depth

We bridge business goals with technical execution to deliver outcomes, not just features.

Long-Term Partnership

From first roadmap to post-go-live support, we stay engaged to ensure lasting value and ROI.