Dynamics 365 CRM Consulting & Implementation
Dynamics 365 CRM
A CRM your teams use after go-live
Most CRM projects that disappoint fail on fit, not technology. We start from how your sales and service teams actually work, then design and configure Dynamics 365 around that.
Who we help
New implementations
Moving from spreadsheets or another CRM to Dynamics 365.
Struggling projects
Low adoption, slow forms, messy data or a stalled rollout.
Growing teams
Adding departments, countries or new Dynamics 365 apps.
No in-house expertise
A senior partner to own and evolve your platform.
What we deliver
The full CRM lifecycle, from the first workshop to hypercare.
Solution architecture
A blueprint that bridges your business requirements and the platform: data model, security, environments and integrations designed before build starts.
- Data and security model
- Environment and ALM strategy
- Integration design
Business analysis
Process maps, requirements and a prioritised backlog.
Configuration and customisation
Sales, Customer Service and Marketing, extended where needed.
Data migration
Your existing data, cleaned and de-duplicated.
Training and hypercare
Go-live support so adoption sticks.
Our process
How an implementation runs
Working features every two weeks, so there are no surprises at go-live.
Discover
Workshops with the people who will use the system.
Design
A solution blueprint and plan you sign off.
Build in sprints
Working features demoed every two weeks.
Migrate and test
Your data, your scenarios, user acceptance testing.
Go live
Training, hypercare and ongoing support.
Proud Microsoft Partner
Delivering innovative solutions with trust, security and global compliance.
Cloud Solution Provider (CSP)Independent Software Vendor (ISV)
Your data is safe with us.Frequently asked questions
How long does a Dynamics 365 implementation take?
It depends on scope. A focused Sales or Customer Service rollout for one team can go live in weeks; multi-department programmes are delivered in phases. We give you a realistic plan after discovery.
Can you rescue a project another partner started?
Yes. We start with a short review of the current solution, identify what to keep and what to fix, and agree a recovery plan.
Do you also provide licences?
As a Microsoft Cloud Solution Provider, we can advise on and supply the right Dynamics 365 and Power Platform licences for your users.
Do you work remotely?
Yes. Most of our delivery is remote, with on-site workshops when they add value.
Start with a free 30-minute review
Tell us where you are today and where you want to be. We’ll give you an honest view of the path, the risks and the typical cost.