Dynamics 365 & Power Platform Training
Training & Enablement
Teams that use Dynamics 365 with confidence
A CRM only pays off when people use it well. Our training is built on your own system and processes, so your team learns the exact screens and steps they’ll use on Monday morning.
Training by role
Everyone learns what they need, nothing they don’t.
End users
Sales, service and marketing teams learn to work with records, activities, views and dashboards in their daily routine.
- Daily workflows step by step
- Quick-reference guides
Managers
Pipeline and queue management, reporting and coaching your team with CRM data.
- Dashboards and views
- Team performance insights
Administrators
Users, security roles, business units, environments and day-to-day system administration.
- Security and access
- Everyday configuration
Formats that fit your team
Live online
Small-group sessions, recorded for later reference.
On-site workshops
For go-live weeks and larger teams.
Train the trainer
Prepare internal champions to support colleagues.
Guides and videos
Short materials tailored to your system.
Our process
How we plan training
Built around your system, your roles and your go-live date.
Review
We study your configuration and processes.
Plan
A programme per role, sized to your team.
Prepare
Exercises and guides on your own data.
Deliver
Online or on-site sessions, recorded.
Follow up
Office hours for real questions after go-live.
Frequently asked questions
Do you train on systems you didn’t build?
Yes. We review your configuration first so the training reflects your actual setup.
How long is a typical training programme?
End-user training is usually a few short sessions per role. Administrator training runs over several sessions with practice in between. We size it to your team and goals.
Can training be combined with an implementation?
Yes. Training is part of every Simetrix implementation, and we also run standalone programmes for existing systems.
Get your team confident with Dynamics 365
Tell us who needs training and what they struggle with. We’ll propose a programme in a free 30-minute call.